Privacy Policy
Last Updated: August 27, 2026
At Carpetvivo, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, contact us, request a quotation, or use our products and services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you contact us or request information, we may collect:
Full name
Email address
Phone number
Company or organization name
Business address
Information provided in quotation or contact forms
Any message or other information you voluntarily submit
Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, including:
IP address
Browser type and version
Device information
Operating system
Pages visited
Time and date of visits
Referring website
General website usage information
2. How We Use Your Information
Carpetvivo may use the information we collect to:
Respond to your inquiries and requests
Provide quotations and product information
Process and manage business communications
Provide customer support
Improve our website, products, and services
Understand website usage and improve user experience
Send relevant business communications when permitted
Maintain website security and prevent misuse
Comply with applicable legal and regulatory requirements
We do not sell your personal information to third parties.
3. Information Sharing
We may share information only when reasonably necessary for business or legal purposes.
This may include sharing information with:
Service providers that help operate our website
Hosting, analytics, communication, or technical service providers
Business partners when required to provide requested services
Government authorities when legally required
Professional advisers where necessary to protect our legal interests
Third parties receiving information are expected to handle it appropriately and only for the purposes for which it was provided.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality and understand how visitors use the website.
Cookies may help us:
Remember preferences
Improve website performance
Understand visitor activity
Maintain website security
Improve the overall user experience
You can adjust your browser settings to refuse or delete cookies. Some website features may not function properly if cookies are disabled.
5. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmitting information over the internet or storing information electronically is completely secure. Therefore, we cannot guarantee absolute security.
6. Data Retention
We retain personal information only for as long as reasonably necessary to:
Fulfill the purpose for which it was collected
Maintain business and customer records
Resolve disputes
Meet contractual obligations
Comply with legal requirements
When information is no longer required, we may securely delete or anonymize it.
7. Your Privacy Rights
Depending on applicable laws, you may have the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Withdraw consent where processing is based on consent
Request information about how your data is being used
Object to certain types of processing
To exercise a privacy-related right, please contact us using the details provided below.
8. Third-Party Websites
Our website may contain links to third-party websites or services.
Carpetvivo is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with personal information.
9. Children’s Privacy
Our website and services are intended for businesses and general audiences and are not specifically directed toward children.
We do not knowingly collect personal information from children without appropriate legal authorization.
10. International Data Transfers
Depending on the services we use and where our business partners or service providers operate, personal information may be processed or stored in countries other than the country where you are located.
Where required, we take reasonable measures to ensure that such transfers are handled in accordance with applicable privacy laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable legal requirements.
When we make changes, the updated policy will be published on this page with a revised Last Updated date.
We encourage you to review this page periodically.
12. Contact Us
If you have questions about this Privacy Policy or how Carpetvivo handles personal information, please contact us:
Carpetvivo
ABC Street, Country ZIP – 123456
Phone: 123 456 7890
Email: support@rugcleaning.com
Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM
You can also contact us through our Contact Us page for privacy-related requests.